Privacy policy

At h2o at the coast, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us through our online forms.

Who We Are
h2o at the coast
40 Front Street, Monkseaton, NE25 8DF
h2o@thecoastltd.co.uk
0191 252 5575

What Information We Collect
When you submit your details through our website, we may collect:

Your name
Your email address
Your phone number
Your address (if provided)
Any additional information you provide in the message box

How We Use Your Information
We use your information to:

Respond to your enquiry
Provide a quotation or further information about our services
Keep a record of communications

We will never sell your personal data or share it with third parties for marketing purposes. We may share your information with trusted suppliers or subcontractors only where necessary to provide the services you have requested.

How We Store Your Information
Your information is securely stored on our systems. We retain personal data only as long as necessary to fulfil the purposes we collected it for.

Your Rights
You have the right to:

Request access to the personal data we hold about you
Request correction of your data if it is inaccurate
Request deletion of your data
Withdraw your consent at any time

To exercise any of your rights, please contact us at h2o@thecoastltd.co.uk.

Cookies
Our website may use cookies to enhance your browsing experience. For further information, please refer to our Cookie Policy [link if applicable].

Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.